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Magic Album - Program Bugs

Updater not working, deletes itself. (not a bug)

 

I am running version 1.6.2.330 on Win7 HP 64-bit with MA installed on my C: drive, not in Program Files.
When I tried to update most recently, I received a "can't update" message.
Turns out, the updater.exe file is gone from the directory.
So, I downloaded a fresh copy, put it in my MA folder, and ran it.
Nothing happened and Updater.exe was deleted from the MA folder.
?????

EDIT: Norton 360 Multi-device's Norton File Insight was flagging updater.exe as unreliable and nuking it. I had to manually trust the file before it would run.
Last edited by Qanadhar on 05 Apr 2014, 21:49, edited 1 time in total.
Reason: Issue resolved.

Comments

Posted by Goblin Hero » 06 Apr 2014, 14:00

I had to manually trust the file before it would run.
Does it works normally after you trust the file?

Posted by Qanadhar » 06 Apr 2014, 20:22

yes, all worked fine, but I had to copy the exe into the MA folder, run Insight, and trust the file there; trusting the file while still in Downloads folder and then copying or moving to the MA folder didn't work

Posted by Goblin Hero » 07 Apr 2014, 05:40

I can't help it. Send the file to the Norton if it is possible.

Posted by Qanadhar » 07 Apr 2014, 11:44

I will. You can close the ticket. Norton isn't saying there is anything actually wrong with the file, just that the "community" hasn't rated it trusted enough yet.

Ticket details

  • Ticket ID: 445
  • Project: Magic Album
  • Status: Not a bug
  • Component: (unknown)
  • Project version: (unknown)
  • Priority: Normal
  • Severity: Normal
  • Assigned to: Goblin Hero
  • Reported by: Qanadhar
  • Reporter's tickets: List all tickets
  • Reported on: 05 Apr 2014, 21:21
  • Last visited by charmer » 07 Apr 2014, 12:18.
 

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