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Database Load error

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Database Load error

Postby pikefly » 19 Feb 2021, 16:04

Anyone else getting a "Database load error" after the new update version 1.6.6.373? I've uninstalled and reinstalled and get the same error. (yes a posted to the bug tracker).
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Re: Database Load error

Postby rar155 » 19 Feb 2021, 18:24

I am also getting this error. I don't want to post another support ticket as it is the same as above (#1580). Additionally this is the first time I have downloaded it, so I am not sure if that is relevant, but I will wait to hear back with possible solution.
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Re: Database Load error

Postby Goblin Hero » 19 Feb 2021, 18:34

Looks like the file was damaged during upload. Re-run the update, pls.
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Re: Database Load error

Postby rar155 » 19 Feb 2021, 18:47

Goblin Hero wrote:Looks like the file was damaged during upload. Re-run the update, pls.
Thanks so much for the speedy respond and fix. It works now.
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Re: Database Load error

Postby pikefly » 19 Feb 2021, 19:43

Thanks for the quick fix!!
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Re: Database Load error

Postby Joja » 07 Sep 2022, 11:35

I still have the database load error from time to time. How did you fix it?
Usually, the errors appear after I do data enrichment crm. My data provider says I input incorrect database credentials in my configuration file. However, this can't be true because I'm the only one who can change the credentials. In addition, I tried to run updater.exe and press "Verify" to check all the files, as you said, but with no success.
Last edited by Joja on 12 Sep 2022, 11:12, edited 1 time in total.
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Re: Database Load error

Postby Goblin Hero » 07 Sep 2022, 12:44

Joja wrote:I still have the database load error from time to time. How did you fix it?
Try to run updater.exe and press "Verify" to check all the files.
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