It can be easy for us to paint pictures using only black and white, the two extremes. The Forge "world" is many shades of gray. Every beta release comes with a long list of bug fixes. We can't force people to read or to remember them.
I am still very new at java and programming and yet even I have squished a few of these insects. Most of the bug reports that come in are above my skill level. When I fail at fixing a bug or fail at creating some new code, I view this as a learning experience, and I grow with it.
Rares has stated on many occasions that he had to cut many corners. Rares original version(s) had many bugs and incomplete cards. Over the last two years our dev team have succeeded at:
fixing many but not all bugs
completing many but not all of the incomplete cards
improving the AI in some areas
adding new fun cards and desired features
adding a new quest and then an improved quest mode
We move forward one small step at a time. No one is forced to use something that displeases them. And lets not forget how much the tone has improved in our forums these last two years.
There will always be people that are unhappy and spend to much time seeking attention by complaining. These people might complain publicly or they might file their complaints privately with a moderator. I do not envy your position. And I am not pointing the finger at Huggybaby. He can't help it if some people file complaints privately and he realizes that someone needs to stand up for the silent majority.
None of us can make an unhappy person be happy. A hard lesson to learn.