Account Issue
by BetaSteward
	Moderators: BetaSteward, noxx, jeffwadsworth, JayDi, TheElk801, LevelX, North, CCGHQ Admins
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Account Issue
by ButtaLaPasta » 09 Nov 2020, 17:28 
Dear all, I'm sorry if i post in a wrong section, this is my first post on this forum .
Today I was disconnected from the server xmage.de,at 17:00 Pm and when i try to get in I receive this error :
" wrong username or password . In case You haven't , please register your account first "
So, ok , I tried to change my password with the built in forgot password button , but when i click to email auth token i receive this message :
" no user was found with the email address "
Very strange .
In the past i have changed my password with success with the auth token , i dont know why today doesn't function .
Anybody can help me please ?
Best regards.
			
		Today I was disconnected from the server xmage.de,at 17:00 Pm and when i try to get in I receive this error :
" wrong username or password . In case You haven't , please register your account first "
So, ok , I tried to change my password with the built in forgot password button , but when i click to email auth token i receive this message :
" no user was found with the email address "
Very strange .
In the past i have changed my password with success with the auth token , i dont know why today doesn't function .
Anybody can help me please ?
Best regards.
- ButtaLaPasta
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- Razzek1
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Re: Account Issue
by ButtaLaPasta » 09 Nov 2020, 18:22 
Hi, I dont' know what happen , but there was a mass disconnection before.
So My account doesnt'seems exist .
Tried many time to close and open xmage launcher , and check the prefs.xml file but seems ok.
I've just check the connection a moment ago , but with no luck
 .
			
		So My account doesnt'seems exist .
Tried many time to close and open xmage launcher , and check the prefs.xml file but seems ok.
I've just check the connection a moment ago , but with no luck
- ButtaLaPasta
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Re: Account Issue
by Pierre » 09 Nov 2020, 21:45 
Hello,
First time I post here. I've got exactly the same issue. Xmage keeps spamming "wrong username or password" but I use the password I received in the registration email. When I try to recover my password, Xmage keeps telling me there is no account with my email (but I received an email from xmage on the same adresse!)
Very strange. Never had such an issue to log in the past few years.
			
		First time I post here. I've got exactly the same issue. Xmage keeps spamming "wrong username or password" but I use the password I received in the registration email. When I try to recover my password, Xmage keeps telling me there is no account with my email (but I received an email from xmage on the same adresse!)
Very strange. Never had such an issue to log in the past few years.
- Pierre
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Re: Account Issue
by Foran » 10 Nov 2020, 13:20 
Hi,
I have the same issue. I can Login on any server except the xmage.de one. Everytime I try to interact it says my password is wrong, even after a reset, and then it disconnects me. When I try to reconnect it freezes the programm.
MfG Foran
			
		I have the same issue. I can Login on any server except the xmage.de one. Everytime I try to interact it says my password is wrong, even after a reset, and then it disconnects me. When I try to reconnect it freezes the programm.
MfG Foran
- Foran
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Re: Account Issue
by JayDi » 10 Nov 2020, 20:36 
Only xmage.de need login and password. If you try to connect to another servers then just enter single username without password.
Also de-server downed yesterday with broken db (that's why all users got wrong login/password). It was restored and works fine.
			
		Also de-server downed yesterday with broken db (that's why all users got wrong login/password). It was restored and works fine.
- 
				

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Re: Account Issue [CLOSED]
by ButtaLaPasta » 11 Nov 2020, 17:26 
Server is working fine from , yesterday morning !!!
Thank you at all !!!!
Best regards,
ButtaLaPasta ;D
			
		Thank you at all !!!!
Best regards,
ButtaLaPasta ;D
- ButtaLaPasta
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Re: Account Issue
by LiTuS 81 » 20 Aug 2021, 13:23 
Hi people¡¡
I am going to take advantage of this post because i am having this issue since my registration 5 days ago when i try to connect to xmage.de server. Always show me the same error, wrong password or username.
I have got a correct account in the web, but it isn't enough to connect to the server.
Thanks a lot for the help.
Regards.
			
		I am going to take advantage of this post because i am having this issue since my registration 5 days ago when i try to connect to xmage.de server. Always show me the same error, wrong password or username.
I have got a correct account in the web, but it isn't enough to connect to the server.
Thanks a lot for the help.
Regards.
- LiTuS 81
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 - Joined: 16 Aug 2021, 19:13
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