Account Issue

Dear all, I'm sorry if i post in a wrong section, this is my first post on this forum .
Today I was disconnected from the server xmage.de,at 17:00 Pm and when i try to get in I receive this error :
" wrong username or password . In case You haven't , please register your account first "
So, ok , I tried to change my password with the built in forgot password button , but when i click to email auth token i receive this message :
" no user was found with the email address "
Very strange .
In the past i have changed my password with success with the auth token , i dont know why today doesn't function .
Anybody can help me please ?
Best regards.
Today I was disconnected from the server xmage.de,at 17:00 Pm and when i try to get in I receive this error :
" wrong username or password . In case You haven't , please register your account first "
So, ok , I tried to change my password with the built in forgot password button , but when i click to email auth token i receive this message :
" no user was found with the email address "
Very strange .
In the past i have changed my password with success with the auth token , i dont know why today doesn't function .
Anybody can help me please ?
Best regards.