Re: 06/01/2014: Commanding the revision of Ice Age.(V2 out 1
Posted: 05 Feb 2014, 02:06
Also FYI (and we should probably have a post on this somewhere), but if you didn't know, this is how the bug fixing process works in a nutshell.
If a user discovers a bug they go to the 'Bug Reports' folder and search for the card to see if it has been reported already. If it hasn't, they post a report (read this for instructions on how to report a bug). A mod will then test the reported bug, and if they can duplicate it will mark the bug '[confirmed]' (and give it a star icon). Once a bug is confirmed the developers will try to fix it. When a developer reports it fixed, the mods will label the report '[fixed]' (and give it a heart icon). Approximately 24 hours later, if there are no further comments on the bug, the mods will move it to the 'Pending Reports' subfolder of the 'Archived Reports' subfolder of the 'Bug Reports' folder. So if you look there you will see every bug that the developers have fixed since the last patch was released (but these will not be active until the next patch). Once a patch is released the mods move all reports from 'Pending Reports' to 'Archived Reports' (making room for new ones). We then retest every report to make sure the fix was successful. If it was we mark the report '[fixed/closed]' and it remains in the 'Archived Reports' folder as a record of bugs that have been fixed. If it wasn't, we mark it as '[still bugged]' and move it back to the 'Bug Reports' folder so the developers can take another crack at it.
If a user discovers a bug they go to the 'Bug Reports' folder and search for the card to see if it has been reported already. If it hasn't, they post a report (read this for instructions on how to report a bug). A mod will then test the reported bug, and if they can duplicate it will mark the bug '[confirmed]' (and give it a star icon). Once a bug is confirmed the developers will try to fix it. When a developer reports it fixed, the mods will label the report '[fixed]' (and give it a heart icon). Approximately 24 hours later, if there are no further comments on the bug, the mods will move it to the 'Pending Reports' subfolder of the 'Archived Reports' subfolder of the 'Bug Reports' folder. So if you look there you will see every bug that the developers have fixed since the last patch was released (but these will not be active until the next patch). Once a patch is released the mods move all reports from 'Pending Reports' to 'Archived Reports' (making room for new ones). We then retest every report to make sure the fix was successful. If it was we mark the report '[fixed/closed]' and it remains in the 'Archived Reports' folder as a record of bugs that have been fixed. If it wasn't, we mark it as '[still bugged]' and move it back to the 'Bug Reports' folder so the developers can take another crack at it.